First Aid World is owned by 4 Minutes Training Ltd (“4 Minutes”). This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What data do we collect?
4 Minutes collects the following data:
- Personal identification information (Name, email address, phone number, etc.)
How do we collect your data?
You directly provide 4 Minutes with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
4 Minutes may also receive your data indirectly from the following sources:
- Telephone conversation(s) with a staff member
How will we use your data?
4 Minutes collects your data so that we can:
- Process your order and manage your account.
- Email you with special offers on other products and services we think you might like.
- Remind you when your qualifications need renewing if you have taken one or more of our courses
If you agree, 4 Minutes will share your data with our partner companies so that they may offer you their products and services.
- None currently
When 4 Minutes processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
4 Minutes securely stores your data online on our Servers (owned and managed by 1&1 Ionos) and also via third party Apps such as Airtable (airtable.com) to manage the information.
4 Minutes stores hard copies of your data at its office in Bray Business Centre, Weirbank, Bray UK SL6 2ED
4 Minutes will keep your information for up to 5 years or for as long as is needed to process the interaction between you and us, whichever is shorter. Once this time period has expired, we will delete your data.
Marketing
4 Minutes would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
- None currently
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop 4 Minutes from contacting you for marketing purposes or giving your data to other members of the 4 Minutes Group.
If you no longer wish to be contacted for marketing purposes, please click here.
What are your data protection rights?
4 Minutes would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request 4 Minutes for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that 4 Minutes correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
The right to erasure – You have the right to request that 4 Minutes erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that 4 Minutes restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to 4 Minutes’ processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that 4 Minutes transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Call us at: 01628 56 99 22
Or write to us: info@4Minutes.co.uk / 4 Minutes Training Ltd, 3 Timbers Walk, Maidenhead SL6 4QL
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
4 Minutes uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website
- Managing any orders placed by you online
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality – 4 Minutes uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising – 4 Minutes uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. 4 Minutes sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
- Order tracking- when you wish to purchase items from our online shop.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The 4 Minutes website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
4 Minutes keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 10 September 2023.
How to contact us
If you have any questions about4 Minutes’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at:
Call us: 01628 56 99 22
Or write to us at: info@4Minutes.co.uk
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that 4 Minutes has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
https://ico.org.uk/global/contact-us/
Telephone: 0303 123 1113